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Process Standardization: Develop standardized intake processes, service and ticketing mechanisms, and build dashboards for operational metrics to enhance visibility and performance. Strategic Alignment: Collaborate with various departments and teams to ensure that operational activities fully support the achievement of strategic objectives. Financial Management: Manage budgets, financial forecasting, and cost control to ensure effective resource allocation in alignment with strategic priorities. Risk Management: Identify and mitigate risks associated with strategic initiatives and operational processes to ensure business continuity and compliance. Project Leadership: Lead cross-functional teams to implement strategic initiatives, ensuring they are delivered on time and within budget. Knowledge Management: Build and manage a central repository of knowledge, programs, and projects to streamline information flow and enhance organizational efficiency. Performance Measurement: Implement methods for measuring the return on investment (ROI) of strategic initiatives and operational improvements, adjusting strategies as needed. Yes Bachelor's Degree in a relevant field required (years of experience may be substituted), Master's preferred. Minimum of 10+ years of experience in a senior leadership role overseeing strategic initiatives and operations, preferably in the healthcare or technology industry. Strong background in optimizing business operations, implementing automation, and driving efficiency. Demonstrated success in leading cross-functional teams and managing complex projects. Financial acumen with experience in budget management and financial forecasting. Excellent communication and collaboration skills, with the ability to work effectively across various departments and teams. 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Communicate complex concepts to management and stakeholders including documentation and presentation of projects. Pay special attention to non-functional concerns, such as observability, availability, scalability, resiliency, and security. Exercise independent judgment in methods, techniques, and evaluation criteria for obtaining results. Stay current with the larger software engineering community and promote adoption of beneficial patterns and practices. Lead projects from conception to completion, including delegation to teams or collaborating engineers. Become a subject matter expert in the Teladoc's tech stacks. Help triage, diagnose, and mitigate major incidents. Management reserves the right to add, delete, and/or modify any of the job duties or requirements at any time. 5+ years of software development in a variety of roles 2+ years operations or operational automation Expert level knowledge of at least one programming language (e.g. Java, Scala, .Net, Ruby, Python) Familiarity with SQL, mysql Competency in at least one scripting language (ruby, python, shell, perl) Familiarity with REST, gRPC, Kafka Comfortable with Kubernetes, helm Experience with CICD concepts and systems Agile methodologies Excellent documentation and communication skills", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": null, "canonicalPositionUrl": "https://careers.teladochealth.com/careers/job/17603348", "isPrivate": false}, {"id": 17609589, "name": "Sr DevOps Engineer", "location": "POL - Warsaw", "locations": ["POL - Warsaw"], "hot": 0, "department": "Applications", "business_unit": "Unknown", "t_update": 1700168613, "t_create": 1692230400, "ats_job_id": "JR15637", "display_job_id": "JR15637", "type": "ATS", "id_locale": "JR15637-en", "job_description": "Participate in full development life cycle of DevOps projects on Teladoc/InTouch Health Connected Devices, including assessment of requirements, system analysis, and design. 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Acts as the single point of contact for development and product teams into Technical Operations and as the primary subject matter expert within Technical Operations for a specified number of applications and service teams. Collaborates with the Development and Architectural teams to ensure operational maturity requirements (reliability, availability, scalability, observability, performance, capacity etc.) are met, and recommends operational improvements to them. Ensure internally developed and externally acquired custom off the shelf solutions are appropriately instrumented and monitored via the Teladoc monitoring standards. Performs technical work to accomplish tasks and projects within defined timelines and in a professional manner in alignment with active standards. Installs, upgrades, configures, repairs and monitors high-availability, 24/7 application services, third-party appliances, and infrastructure; assists with automation scripts and tools to improve the team's overall efficiency. Works with others or independently on projects of medium to high complexity often with cross-team alignment needs. Can develop high-quality documentation of all technical and non-technical deliverables to a wider organizational audience. Performs maintenance and service functions to support production infrastructure, including system installation, systems administration, patching and configuration and software upgrades on development and production systems. Participates in 24x7 on-call rotation and responds to production alerts involving multiple software system components. Uses background, experience and established procedures to resolve issues and restore services as quickly as possible. Follows and updates the Tactical Run Books and SOP's, which define the processes and procedures for T3-4 level support of production workloads. Keeps abreast of technical trends and develops and incorporates them within assignments as appropriate; recommends improvements and changes to supervisor and team. No Bachelor's Degree or equivalent in computer science, electrical engineering, or related field is preferred with 4+ years of directly related work experience, preferably in production support of highly available, online applications in the Software as a Service (SaaS) industry. English-language written and spoken communication skills. Experience building and maintaining production systems within the AWS ecosystem using products such as EC2, RDS, S3, ELB, CloudFormation, CloudWatch, Elastic Beanstalk etc. and familiarity interacting with the AWS APIs.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": null, "canonicalPositionUrl": "https://careers.teladochealth.com/careers/job/17609589", "isPrivate": false}, {"id": 17603408, "name": "Staff DevOps Engineer", "location": "POL - Warsaw", "locations": ["POL - Warsaw"], "hot": 0, "department": "Applications", "business_unit": "Unknown", "t_update": 1700169349, "t_create": 1692144000, "ats_job_id": "JR15629", "display_job_id": "JR15629", "type": "ATS", "id_locale": "JR15629-en", "job_description": "Define a long-term vision for DevSecOps practices that meet the requirements and needs of the commercial platform and application teams. Functionally decompose complex problems into simple, straight-forward solutions. Directly contribute to feature implementation related to system integration and CI/CD/CT process-improvement efforts. Collaborate with Software Architects on how to best design their cloud applications for optimal scaling including content caching, compute optimizations, continuous integration and delivery pipeline, load balancer setup, and more. Collaborate with the Product, Software Development, and Quality Engineering teams to define, implement, and govern a state-of-the-art Software Factory, reduce cycle time and increase overall quality and stability. Collaborate with the Operational, Development and Architectural teams to ensure operational maturity requirements (reliability, availability, scalability, observability, performance, capacity etc.) are met, and recommend operational improvements to them. Provide technical oversight and guidance to implementation teams, taking into consideration existing system inter-dependencies and the team's adherence to ITIL and other audited regulatory compliance (HiTrust, FedRAMP) programs. Influence roadmaps and participate in planning/prioritization activities, coordinate work across multiple development teams. Advocate DevOps and follow-up on priorities and DevOps maturity/KPIs of product teams. Interface with internal and external customers to deploy solutions and deliver workshops to educate and empower them. Collaborate with DevOps Cloud Engineering team on cloud infrastructure best practices and vulnerability patching. Document systems architecture and design; document processes and procedures. Assist in the career development of others, actively mentoring individuals on advanced technical issues and helping managers guide the career growth of their team members. No Progressive experience in software development, systems; DevOps/Build & release architecture and design Experience with complex software, infrastructure project management and software development team management using Scrum/Kanban/SAFe, Agile workflow methodologies Experience with design and implementation of CI/CD/CT pipelines using tools like Jenkins, Git, GitLab, Gradle, Maven, Conan, SonarQube, Valgrind, Artifactory, npm, Selenium, Squish, Junit, etc. Experience writing automation scripts using scripting languages such as: Groovy, shell scripting (Bash, Powershell), Python or Ruby Experience leading initiatives utilizing Infrastructure as Code and configuration management on both bare-metal and virtual environments with technologies such as: Kubernetes, Docker, vSphere, Ansible, Packer or Terraform. Experience configuring, managing, and troubleshooting systems of scale (cloud, virtualization, distributed networks, co-location.) Experience building and maintaining production systems within the AWS ecosystem and familiarity interacting with the AWS APIs Familiarity with software development lifecycle. Experience with version management and ticketing systems such as Git, and Jira. Experience with monitoring, metrics, and visualization with tools like New Relic, Zenoss, Sensu, Nagios, Graphite, Collectd, Ganglia, etc. Excellent interpersonal skills, as well as excellent communication skills, verbal and written to both technical and non-technical audiences that are in a geographically dispersed environment (internet conference calls, telephone, face-to-face)", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": null, "canonicalPositionUrl": "https://careers.teladochealth.com/careers/job/17603408", "isPrivate": false}, {"id": 16767389, "name": "Data Engineer III", "location": "Mumbai, India", "locations": ["Mumbai, India"], "hot": 0, "department": "Applications", "business_unit": "Unknown", "t_update": 1699653594, "t_create": 1687132800, "ats_job_id": "JR15253", "display_job_id": "JR15253", "type": "ATS", "id_locale": "JR15253-en", "job_description": "Management of cloud core services; networks topologies, storage, load balancing, virtual machines, databases, containers, messaging, server-less, logging and monitoring DevOps with infrastructure as code, including: Hashi Corp Terraform, Git and Jenkins Configuration of security controls, including: Firewalls, Policy, ACLS, IAM, Encryption, etc. Designing, deploying, and supporting Active Directory and Azure AD related technologies (SSO, SCIM, Intune) Configuration, management, and monitoring of Azure Cloud Adoption Framework technologies, Microsoft 365 E5 technologies, and Microsoft Exchange Online Identitying and authentication (Active Directory, ADFS, Azure AD, Conditional Access and SSO) Train other data engineers in best practices in maintaining the production environment. Partner with Data Science, Backend Engineering and Product Management to build and expand new features throughout a full product lifecycle. Establish best coding practices, team culture and architectural reviews. Maintain the availability of the production environment on a rotational basis. No BS degree in Engineering, Computer Science or a related field. In lieu of degree, relevant work experience and/or trade school is acceptable. 5 years of experience specializing in Microsoft Azure technologies Excellent knowledge of Microsoft Azure, Delta lake & Databricks Knowledge of Infrastructure-as-Code (IaC) and Configuration-as-Code (CaaC) Hands-on experience with automation/monitoring tools (e.g. Terraform, GitHub Actions, etc.). Experience in the deployment and implementation of Microsoft solutions. Extensive knowledge of the Microsoft Azure Cloud Adoption Framework (Certified Azure Admin Associate) Solid problem solving and time management skills Great interpersonal skills Excellent communication skills (Written and verbal) Strong attention to detail Highly organized", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": null, "canonicalPositionUrl": "https://careers.teladochealth.com/careers/job/16767389", "isPrivate": false}, {"id": 16767436, "name": "Senior Data Engineer", "location": "Mumbai, India", "locations": ["Mumbai, India"], "hot": 0, "department": "Applications", "business_unit": "Unknown", "t_update": 1699653598, "t_create": 1687132800, "ats_job_id": "JR15257", "display_job_id": "JR15257", "type": "ATS", "id_locale": "JR15257-en", "job_description": "Understands and works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Exercises judgment in selecting methods, evaluating, adapting of complex techniques and evaluation criteria for obtaining results. Frequently advises others on complex matters. Work with various business and IT groups to define, analyze and document the technical requirements. Document code, provide progress reports, and perform code review and peer feedback. Own the entire lifecycle of functional specifications and provide timely delivery to business, development, QA and operations team. Continuously evaluate and identify improvements in the system processes and architecture. Track milestones, activities and inter-dependencies across projects and tasks, with frequent status updates. Apt in logical thinking when solving complex business challenges. Well experienced in programming views, stored procedures, and functions. Design and implement applications to interface with SQL databases and cloud stores. Efficient in data modeling, data governance and data integrity for designing, building, and executing requirements to build data pipelines. Well versed with workflow automation and performance tuning involving creation of database triggers, table indexes and alternate solution designs customed to specific business needs. Creating and designing Dynamic Code components thus supporting extensibility and implementation of enhancements requiring minimum effort and maximum output. Apt in Code review and enhancements per standard industry recommendations. Write test plans; conduct unit testing, regression testing as well as integration testing. Good in written and verbal communications thus able to coordinate and execute the Projects with Technical and business users. Able to drive analysis-based outcomes, that help management take informed decisions. Well versed with all phases of SDLC across environments. Other duties as assigned. No Strong Skills in Data Modelling such as Star Schema, -Snow Flake Schema, Fact, and dimensional tables. Experience in Data integration of various data sources into data staging area and target data warehouse. Normalization/Denormalization concepts. Experience with multi-dimensional data models. ETL / Data Migration Design. Expert in creating and analyzing complex stored procedures. Experience in performance tuning and query optimization. Excellent communication skills supporting recommendations, design ideas, and analysis to Team and stakeholders. Knowledge of current industry trends in reporting and analytics technologies. Problem-solving and critical thinking skills. Experience with large scale OLTP, Data warehouse and cloud systems. Experience delivering solutions for enterprise level systems. Proven expertise in Data Analysis, profiling, and data cleansing in a VLDB environment. Be a self-thinker, initiator, and motivator. Experience with any scripting or programming language like Python, Shell etc. Knowledge and familiarity with database security concepts and standard methodologies. Experience with MySQL, Aurora, or RedShift databases a plus. Experience with clinical or healthcare data a plus. Experience with Talend a plus. Bachelor's degree in an analytical field (e.g., computer science, business information systems) required; year of work experience may be substituted. Master in degree in relative field is a plus. 11+ years of experience working as a SQL/data developer. 9+ years of experience in data warehouse environment. 7+ years of experience working with ETL design and development. 7+ years of experience in data analysis/data mining. 5+ years of working experience in Agile and scrum methodology. 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Experience with clinical or healthcare data a plus. 1+ years of experience working as a Cloud Engineer 9+ years of experience in data warehouse environment. 7+ years of experience working with platform design and development. 7+ years of experience in data analysis/data mining. 5+ years of working experience in Agile and scrum methodology.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": null, "canonicalPositionUrl": "https://careers.teladochealth.com/careers/job/16767437", "isPrivate": false}, {"id": 16470494, "name": "Staff Data Engineer", "location": "IND - Pune - Remote", "locations": ["IND - Pune - Remote"], "hot": 0, "department": "Applications", "business_unit": "Unknown", "t_update": 1700584990, "t_create": 1682035200, "ats_job_id": "JR14958", "display_job_id": "JR14958", "type": "ATS", "id_locale": "JR14958-en", "job_description": "You flourish in a fast paced and highly collaborative team environment. learner and have the expert ability to prioritize tasks efficiently, while delivering high quality work. 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